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Customer Survey Form

This is a short, two-minute form for feedback purposes only. It will not be disseminated to anyone outside STRAN Technologies. Any information entered into this form will be emailed to STRAN  Customer Service.

Thank you

Your Contact Information

Company / Customer
Site Name / Division
Your Name
Location (city, state)
Phone


Survey

Please answer the following questions to the best of your ability:

Were our Office Personnel:
Coutreous?
Knowledgeable?
Professional?
 Yes / No
How Often fo you purchase from STRAN?
Only Once
Two to Five Times Before
Over Five Times
 Check Here
How Long have you been a STRAN Customer?
 <1 Yr    1-2 Yrs
3-5 Yrs 5+ Yrs
Please Rate from 1(poor) to 5(excellent) the Service from the following departments you may have dealt with at STRAN:
 Management:
Customer Service:
Shipping:
Engineering:
Quality:
Any Comments would be appreciated


 1     2    3    4    5   Did Not Deal With
Have you visited our Website?

Did you find our website to be helpful?

If no, please explain how we could
make it better:

 Yes No

Yes No
Did your last order come in as expected?
Date of last requested delivery:
P.O. Of this delivery (Optional)
Was it on time?
If no, how late was it?
 Yes No


Yes No
Within A Week 2 Weeks 1 Month
How would you rate the quality of the product you received?
If Sub-Par, please tell us of any issues or problems:
 Excellent Good Sub-Par

Thank you for taking the time to complete this form. STRAN Technologies takes pride in striving to improve itself. Feedback from customers is one mechanism that allows us to obtain key information and allows us to know if we are meeting our customers expectations.



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Questions? Comments? Contact STRAN Technologies Webmaster