Customer Survey:

Fields marked with an asterisk are required.

Company / Customer Name*:
Site Name / Division:
Email *:
Phone:
Name:
City:
State Zip

Survey:

Please answer the following questions to the best of your ability

Were our Office Personnel:
Yes No
Courteous?
Knowledgeable?
Professional?
How often do you purchase from STRAN?:
Check Here
Only once
Two to five times before
Over five times
How long have you been a STRAN customer?:
<1 Yr
1-2 Yrs
3-5 Yrs
5+ Yrs

Please rate from 1(poor) to 5(excellent) the Service from the following departments you may have dealt with at STRAN

Management
Customer Service
Shipping
Engineering
Quality
Any Comments would be appreciated:
Did you find our website to be helpful?:
If no, please explain how we could make it better:
Did your last order come in as expected?:
Date of last requested delivery:
P.O. Of this delivery (Optional):
Was it on time?:
If no, how late was it?:
Within A Week
2 Weeks
1 Month
How would you rate the quality of the product you received?:
Excellent
Good
Sub-Par
If Sub-Par, please tell us of any issues or problems:

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